Help & FAQ
Everything you need, step by step.
How to RSVP, show your work, volunteer and get through the door, plus answers to the questions people ask most.
Walkthroughs
Membership
Become a founding member
About 1 minute
- 1
Open the membership page
Go to citytrustcenter.org/membership, or scan the QR code at the door or in the program.
- 2
Pick your membership
Community is open now: first word on every activation, first in the door and a hand in the work. Organizations can choose Partner.
- 3
Tell us who you are
Your name and email are all we need. Phone, what you make and how many friends you'd bring are optional and help us plan.
- 4
Tap RSVP
You'll go to secure checkout to start your membership.
- 5
Check your email
A confirmation lands in a minute or two. It tells you how you will hear about the next activation.
- 6
Watch your email for the portal
The member portal is in final testing. We email you the day it opens. Then you sign in with the same email you joined with to see your member card, the calendar and your friends list.
Questions & answers
Getting started
Membership & RSVP
Bringing friends
Activations
The door
Artists & the exhibit
The member portal
Contact & privacy
Still have a question?
Write to the inbox that fits, and a person on the house team answers.
- Membership, the portal, your cardmembers@citytrustcenter.org
- Member nights, artists, bookingsevents@citytrustcenter.org
- Everything elseinfo@citytrustcenter.org
